Standardizing Project Management: The Story of an IT Department
Sasin GIBA of Chulalongkorn University, Thailand
Volume 3: 2009, pp. 63-74; ABSTRACT
The caselet focuses on project classification, and the monitoring and controlling processes of project management. It tells the story of an IT department in which several projects had failed over a number of years. The company urged change, so a consultant was hired to provide the structure and tools for project classification, and monitoring and control. The resulting recommendations were twofold. One was to classify projects into two groups: high priority and low-to-medium priority using certain criteria. Different guidelines were provided to different project groups. The second was the implementation of a dashboard concept as a means of communication, where project status was color-coded to determine its status.