“Introducing the Operations Management Education Review - OMER”...............................................................................3-4
Kathy Stecke, Eric Johnson and Leroy Schwarz
Case Studies
“Benihana: A New Look at an Old Classic”.........................................................................................................................5-28
Ricardo Ernst and Glen M. Schmidt
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“Mount Michael Vineyard: Choosing a High Quality Closure”...........................................................................................29-66
John J. Lawrence and Karen M. Henderson
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“Hewlett-Packard Company: Managing Product End of Life”..........................................................................................67-86
Kyle Cattani
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Lectures
“The OM Triangle”..............................................................................................................................................................87-104
Glen M. Schmidt
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Reviews
“The Production Dice Game: An Active Learning Classroom Exercise and Spreadsheet Simulation”............................105-122
Elisabeth J. Umble and Michael Umble
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